Winter Maintenance Quality Standards Review

The City is reviewing the Standards, with a focus on sidewalks and pathways, reducing rutting on residential roads, roads next to schools with no sidewalks and roads with bus stops. Residents will have the opportunity to provide feedback on their priorities as we update the Standards.

An example of a well maintained pathway in Ottawa

The City is Updating its Winter Maintenance Quality Standards

The City’s Winter Maintenance Quality Standards (WMQS) are approved by Council
and they define the “desirable level of maintenance and the executed outcome of each
winter service by defining the timing and extent of each winter maintenance activity in
the context of achieving the overall objective of safe and passable roads and sidewalks
by reducing hazards caused by snow and ice accumulation.
” Essentially, they provide
guidance on when, and how, the City will address winter weather conditions (snow, ice, freezing rain) on roads, sidewalks, bicycle lanes and multi-use pathways to ensure that they are safe for drivers and pedestrians.

The WMQS were last updated in 2003 and much has changed since then – including
the fact that transportation users have less tolerance for any obstructed mobility and
many have moved away from single drivers in cars, to more group transportation and
active transportation options (walking, biking etc).

It’s important to know there will be no reduction in service as part of this Project,” said
Chad Findlay, WMQS Review Project Lead. “We are suggesting either maintaining
current standards or proposing options for increased service levels. And that’s why we
want to hear from residents. We want to understand what their priorities are, if they are happy with current service levels and if they aren’t happy, we want to understand exactly what they’d like to see changed

Not all winter maintenance activities are being reviewed as part of this project – it’s very specific to the City’s active transportation network (sidewalks, cycling network, pathways and multi-use pathways), Class 5 roadways and Class 4 roadways without
sidewalks. More information on the project can be found on Engage Ottawa

The City has planned a number of engagement opportunities; an online survey will be
launched in mid-January and four virtual workshops are planned: January 25 from 7-
9pm; January 26 from 7-9pm; January 27 from 7-9pm and January 28 from 1-3pm. You
can sign up to receive Project updates, or register for any of the virtual workshops, on
the Engage Ottawa site.

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